AI built into your community operations
Bring AI to property management — connect assistants to your data with a secure MCP server, automate day-to-day juristic work with Cloudee (our AI agent), and support residents around the clock with a smart chatbot.
Three ways AI works for your project
From connecting your data to AI assistants, to automating juristic workflows, to answering residents in real time — all on top of The LivingOS PMS.
MCP Server
A Model Context Protocol server that securely connects AI assistants like Claude to your LivingOS data and tools — with scoped, permission-based access on every request.
Cloudee — AI Agent
Cloudee is our AI agent — it handles repetitive juristic work like drafting notices, reconciling common-fee payments, and triaging maintenance requests, with a human in the loop.
Chatbot
A resident-facing assistant on the app and LINE that answers questions about fees, bookings, and announcements 24/7 in Thai, English, and Chinese.
A closer look at the three building blocks
The MCP server, Cloudee, and the resident chatbot each play a distinct role. Here's what they do in practice.
MCP Server
A Model Context Protocol server that securely connects AI assistants like Claude to your LivingOS data and tools — with scoped, permission-based access on every request.
- Exposes LivingOS data and actions as MCP tools that assistants like Claude can call
- Scoped, permission-based access on every request — assistants only see what a role allows
- Full audit trail of every tool call, so you always know what the AI touched
- Works on your existing LivingOS data — nothing is copied into a separate store
Cloudee — AI Agent
Cloudee is our AI agent — it handles repetitive juristic work like drafting notices, reconciling common-fee payments, and triaging maintenance requests, with a human in the loop.
- Drafts notices, announcements, and letters from your templates
- Reconciles common-fee payments and flags mismatches for review
- Triages incoming maintenance requests and routes them to the right team
- Keeps a human in the loop — Cloudee proposes, your staff approves
Chatbot
A resident-facing assistant on the app and LINE that answers questions about fees, bookings, and announcements 24/7 in Thai, English, and Chinese.
- Answers resident questions about fees, bookings, and announcements 24/7
- Lives in the resident app and on LINE — no new app to install
- Replies in Thai, English, and Chinese automatically
- Hands off to your team when a question needs a human
Live in three steps
Adding AI builds on the LivingOS PMS you already run — no separate system, no data migration.
Connect your data
We turn on the MCP server over your existing LivingOS data, with scoped permissions that match each role.
Put Cloudee to work
Cloudee starts handling repetitive juristic tasks — drafting notices, reconciling fees, triaging requests — with your team approving the results.
Serve residents 24/7
The chatbot goes live on the app and LINE, answering resident questions instantly in three languages, day and night.
What AI does day to day
Real tasks the MCP server, Cloudee, and the chatbot handle across a typical project.
Draft a resident notice
Cloudee writes a common-area maintenance notice from your template, ready for the juristic manager to review and send.
Answer a fee question
A resident asks "how much do I owe this month?" on LINE — the chatbot replies instantly with the balance and due date.
Reconcile common fees
Cloudee matches incoming payments against invoices and flags the mismatches that need a human to check.
Triage a repair request
A maintenance request comes in; Cloudee categorizes it and routes it to the right team with a suggested priority.
Query data with Claude
Your team asks Claude "which units are overdue on fees?" and it answers via the MCP server — within permission scope.
Announce in three languages
The chatbot delivers announcements to each resident in Thai, English, or Chinese based on their language.
Workflows that adapt to your project
Cloudee chains individual tasks into workflows you configure — with triggers, branching, and approvals that match how your project actually runs.
Overdue fee reminder
New resident onboarding
Maintenance escalation
Every step is permission-scoped, and anything that reaches residents waits for your team's approval.
Smarter operations, less busywork
- Connect AI assistants to your LivingOS data securely through MCP
- Automate repetitive juristic workflows with Cloudee, our AI agent
- Answer resident questions instantly, 24/7, in three languages
- Every AI action is permission-scoped and auditable
- Built on The LivingOS PMS — no separate data silo
Ready to add AI to your operations?
Talk to our team about the MCP server, Cloudee, and the chatbot for your project.
Frequently asked questions
What is The LivingOS AI?
The LivingOS AI is an AI layer for The LivingOS PMS. It includes an MCP server that connects AI assistants to your community data, Cloudee — an AI agent that automates juristic workflows — and a resident-facing chatbot, all working from the same secure platform.
What is Cloudee?
Cloudee is The LivingOS AI agent. It automates repetitive juristic work — drafting notices, reconciling common-fee payments, and triaging maintenance requests — while keeping a human in the loop, so your team always approves the result.
What is the MCP server for?
The MCP (Model Context Protocol) server lets AI assistants such as Claude securely access your LivingOS data and tools. Every request runs with scoped, permission-based access, so assistants only see what they're allowed to.
Is resident and owner data kept private?
Yes. Every AI action is permission-scoped and auditable, and personal data is handled in line with Thailand's PDPA. The AI works on top of your existing LivingOS data — there's no separate copy or silo.
Does the chatbot work on LINE?
Yes. The resident chatbot works inside the LivingOS resident app and on LINE, so residents can ask questions where they already are — no new app to install.
Which languages does the AI support?
The chatbot answers residents in Thai, English, and Chinese automatically, matching each resident's language.
Where is our data stored?
The AI works on top of your existing LivingOS data — there's no separate copy or silo. Personal data is handled in line with Thailand's PDPA, and every AI action is permission-scoped and auditable.
How long does it take to roll out?
Because it builds on the LivingOS PMS you already run, there's no data migration. Timelines depend on your workflows — get in touch and we'll scope a rollout for your project.
How is it priced?
Pricing depends on your project size and which parts you enable. Get in touch and we'll put together a plan for your project.
How do we get started?
Get in touch with our team. We'll assess your workflows and help you roll out the MCP server, Cloudee, and the chatbot on your project.