Set up the resident chatbot
Answer common questions automatically and hand off to staff when needed.
Urbanice Admin1 min read
- AI
- Chatbot
Configuring the chatbot
- Enable the chatbot in your property settings.
- Add your frequent questions — facility hours, how to report a repair.
- Define when a conversation hands off to a person.
- Test with real questions residents have actually asked.
Do not let the chatbot answer on balances or any per-unit personal data — always hand those to staff.