SOS and services
Raise an emergency or call for urgent help from the app
Urbanice Admin1 min read
- Residents
- Emergency
SOS and services
- Open SOS and services
- Choose the type: urgent incident, fire, or assistance needed
- Confirm to send — on-duty staff are alerted immediately
- Keep the app open so they can reach you back
SOS alerts your property's staff, not the emergency services. For a medical or serious incident, always call 1669 or 191 as well.