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Urbanice app FAQ

The questions residents ask most, with short answers

Urbanice Admin1 min read
  • Residents
  • FAQ

Frequently asked questions

  • Registration will not go through — check the unit number and email match what the juristic office holds. If it still fails, ask the office to confirm your record.
  • I paid but the status has not changed — reconciliation takes a moment. After one working day, attach the payment slip under My bills.
  • I am not getting notifications — allow notifications for the app at the OS level, then enable the topics you want under Settings → Notifications.
  • How do I switch property — tap the property name at the top of the home screen and pick another (see Change community).
If your question is not here, message the office through Chat with the juristic office during office hours.